WebEx Communications Inc., well-known for its flagship online meeting application, WebEx, has taken an aggressive step into the PC remote control service sector. On Jan 24, 2005 they launched MyWebEx PC, a web-based PC remote access service aimed squarely at individuals and small businesses, allowing them to access remote PCs from any computer equipped with a suitable browser and internet connection.
There are two versions of the service: MyWebEx PC Free (for up to 5 PCs) and MyWebEx PC Pro. The Free version, as the name suggests, is available free of charge and has a reduced feature set in comparison to the Pro version, which is available for a modest fee.
The service is very easy to sign up to, with a wizard to take you through the process smoothly. Remote control is enabled with the installation of the MyWebEx PC Agent on the remote computer. Both the remote and local computers have to be running Windows 95, 98, ME, XP, 2000, or NT and Microsoft Internet Explorer 4.X and above.
I would like to see less reliance on Internet Explorer (IE) for services like this, because the trend is towards alternative browsers like Firefox. I can probably guess why the decision to go with IE has been made, but there are a growing number of users of other browsers who might not use this service because of its mandatory use of IE.
MyWebEx PC has modest internet connection speed requirements, being able to utilise, as a minimum, a 56k dialup connection. Once you have set up your account, and installed the software on the remote PC, you can access that PC via the MyWebEx PC website. The interface is very user-friendly and should pose no problems, even for the less experienced computer user.

Both MyWebEx PC Free and Pro incorporate a simple set of functions -
- Lock the remote keyboard and mouse
- Blank the remote PC screen
- Copy and paste content between computers
In addition, both versions employ data encryption technology to ensure secure communications.
MyWebEx PC Pro has extra features including Phone Authentication for added security, Remote Printing, File Transfer, Usage Activity Reports and Application Level Access Control to prevent access to the entire desktop resources from a remote location.
This is a straightforward service with a useful set of features, and design values that focus on simplicity and ease of use. There are a number of established players providing similar services, but I expect WebEx to leverage their status in the online conferencing world and make inroads in this new market.
Recommended.
MyWebEx PC Free: https://www.mywebexpc.com/signup.php
Pricing:
- MyWebEx PC Free - No charge
- MyWebEx PC Pro - USD 9.95 per month/PC (USD 7.45 per month/PC with annual subscription plan)
More info: https://www.mywebexpc.com/
System requirements: http://www.mywebexpc.com/faq.php